PASS comes to an end

Every great journey reaches its final destination and Citymapper PASS arrived at the end of the line on the 18th of June, 2023.

We launched PASS in 2019 with an innovative MaaS based approach to contactless ticketing. It has been a success in helping Londoners to save on their transport spending, bundling all modes into one subscription, and offering the flexibility to pause whenever you like. We were grateful to see ours stick with us through the pandemic. However, our goal has always been to solve ticketing globally. Despite its success, PASS was restrcited to London only and there were many limitations that did not allow us to scale it outside of one city.

Discontinuing Citymapper PASS was a difficult decision because we know that many Londoners rely on it. This choice enables us to put all our time and energy into making the Citymapper app even better.

Before we go, we wanted to thank you for interest in Citymapper PASS. We hope you’ll continue to be part of the Citymapper community — that you’ll use the app to plan your commute, to find your way home after a night out, and to explore new cities.

Hope to see you on board soon!
The Citymapper Team 🚀